Frequently Asked Questions
Everything you need to know about our mystery-inspired fashion.
What are your delivery timelines within Pakistan?
We typically deliver within 3 to 5 business days for major cities like Karachi, Lahore, and Islamabad. For other locations, it may take up to 7 business days.
What payment methods do you accept?
We offer Cash on Delivery (COD) across Pakistan, as well as secure online payments via credit/debit cards and popular mobile wallets like EasyPaisa and JazzCash.
What is your return and exchange policy?
We offer a 7-day easy exchange policy. If the size doesn't fit or you receive a defective product, please contact our support team within 7 days of delivery to initiate a return.
How do I know which size will fit me best?
Each product page features a detailed size chart. We recommend measuring a similar garment you own and comparing it against our chart to ensure a perfect fit.
Do you offer international shipping?
Currently, murdermystery.pk exclusively ships within Pakistan. We are working on expanding our reach to international mystery fans in the near future.
How should I care for my apparel to ensure longevity?
To keep your prints looking sharp, we recommend washing garments inside out in cold water and avoiding direct ironing on the printed designs.